Return Policy

Our 30-day return policy ensures your complete satisfaction with your purchase. If for any reason you are not entirely happy with your product, you have a full month from the date of purchase to return it for a refund or exchange, no questions asked. Whether it's a change of mind, a sizing issue, or if the product simply didn't meet your expectations, we've got you covered.

To initiate a return, simply reach out to our customer service team, and they will guide you through the process. Items must be returned in their original condition, with all tags and packaging intact, to qualify for a refund or exchange.

With our hassle-free 30-day return policy, you can shop with confidence, knowing that your satisfaction is our top priority.

Here's how it works:

  1. 30-Day Window: You have 30 days from the date of delivery to initiate a return for eligible items.

  2. Eligibility: To be eligible for a return, items must be in their original condition, unused, and in the original packaging.

  3. Easy Returns Process: Simply contact our customer support team within the 30-day window to request a return authorization. We'll provide you with instructions on how to return your item.

  4. Return Shipping: You are responsible for the cost of return shipping, unless the item received was damaged, defective, or incorrect. In such cases, we'll provide a prepaid return label.

  5. Refund or Exchange: Once we receive your returned item, we'll inspect it to ensure it meets our return policy criteria. You can choose to receive a refund to your original payment method or opt for an exchange for another item of equal value.

  6. Processing Time: Refunds are typically processed within 5-7 business days after we receive your returned item. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.

  7. Non-Returnable Items: Certain items are not eligible for return due to hygiene reasons or customization. Please check the product description for any specific return restrictions.

  8. Customer Satisfaction Guarantee: Your satisfaction is our priority. If you have any concerns or issues with your purchase, please don't hesitate to contact us. We're here to help resolve any problems and ensure you're completely satisfied with your shopping experience.

Thank you for choosing our Trendy Cove. We appreciate your trust and support!